Once the software is upgraded, use these tasks to restart IAP and verify your applications are accessible.
Restart IAP & Login
Use the following to verify service:
sudo systemctl start pronghorn
Verify Pronghorn is stopped on all servers. For every IAP application running, there should be one process running.
ps -ef | grep Pronghorn | grep -v grep
Login to verify the service is up. Use your login credential to connect.
In the event you are unable to find old automations, tags, etc., run the migration script for the respective application and refresh IAP.
For example, if you are not finding tags created on a previous version of IAP:
Locate the migration script for tags.
Run the script.
If you are still experiencing issues after running the migration script, please log a ticket with the Itential Service Desk. Be sure to provide all necessary information to reproduce the issue and one of our Customer Success Agents will help to address your problem.
Post Install Checks
Complete the following post-check verifications.
Login to each IAP/Pronghorn GUI and check System --> Apps --> Adapters for green lights.
Note: If an app has not started then it will not be listed.
Check Configuration Manager
Check Configuration Manager to ensure NSO devices are visible (if NSO has been installed).
Check Workflow Builder
Check Workflow Builder to ensure workflows are showing up in the list (indicating mongo access)
Custom App Updates
- Perform any custom app based updates.
Verify Task Manager
Verify the Task Manager status on each of your Pronghorn (IAP) servers.